At the moment, I’m really comfortable to have Omer Riaz on the present. Omer and I simply frolicked for 3 straight days at my annual occasion the Sellers Summit. He’s been an Amazon and Ebay vendor for a few years and now he helps others manage their own businesses.
Right now, he runs the favored Amazon VA service URTasker.com and on this episode we’re going to speak about the way to outsource and scale your Amazon business even in case you are a one man present.
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Intro: Welcome to the My Spouse Give up Her Job Podcast. We’ll train you find out how to create a business that suits your way of life so you’ll be able to spend extra time with your loved ones and give attention to doing the things that you simply love. Here is your host, Steve Chou.
Steve: Welcome to the My Wife Give up Her Job Podcast. As we speak I’m really pleased to have Omer Riaz on the show. Now Omer and I just frolicked for 3 straight days at my annual event the Sellers Summit. He’s been a vendor on Amazon and eBay for many years until he determined to assist others manage their very own e-commerce businesses. And immediately, he runs the popular Amazon VA service, UrTasker.com. And in this episode, we’re going to talk about how one can outsource and scale your Amazon business even in case you are a one man show. And with that, welcome to the present, how are you doing at present Omer?
Omer: I’m doing good, what about you?
Steve: I’m doing nicely, nonetheless recovering from the event nevertheless, since a full week of lack of sleep has gotten to me, however I’m slowly catching up.
Omer: Similar right here.
Steve: So Omer, I understand that you simply was an Amazon and eBay vendor. So first off, are you continue to promoting at this time? And then how did you type of provide you with the thought of starting UrTasker?
Omer: Positive. I mean, at present, I’m not promoting on eBay or Amazon. My story started in 2015. So my background is in IT. I have worked at Accenture and Deloitte as an IT consulting for implementation of ERP softwares. So me and my brother, we started selling on Amazon in 2015. And once we started, we obviously began with the retail arbitrage. After which afterward, I moved to non-public label. And that’s how we began. However once we started, what I felt is there is a large hole with regards to staffing for e-commerce. You’ll find individuals, and when you find individuals they’re not economical. So we principally introduced our third co-founder and we set up a staff in Pakistan with three individuals.
And what occurred after a yr or so, they have been managing our itemizing, listing creation, PPC administration. Clearly, once we introduced them in, I received myself coaching first and then I educated them on these primary duties. So after one yr, we have been doing pretty good. Like we have been six figure seller, and we had some of our suppliers in New Jersey, and by the best way, I’m from Lengthy Island, New York. And they also have been asking, you guys are from IT and how you guys are doing e-commerce, it doesn’t make sense. And we might see our orders and every little thing. And we stated, we’ve our own workforce, which is managing all the every day tasks.
They usually stated, wow, where is your staff? And I stated, it’s in Pakistan, they usually stated, okay, can we get those guys to handle our account? And that’s how the thought came in. And we stated we might be sellers. But then we began, we felt the gap. I mean, these guys are dealing with the same problem so we should always start rising that outsourcing apply because in our IT background, we now have managed teams in India and Philippines. So we had an experience to handle and grow our groups. So we stated we should always apply the identical expertise in e-commerce, there’s a large gap. So that’s where we started constructing our group. And now I was back in Pakistan two weeks ago, and we completed our fourth yr in enterprise. We have now about 200 educated e-commerce specialists on our group. I have three workplaces, one foremost workplace in Long Island and two workplaces in Pakistan.
Steve: So Omer, I’m simply type of curious, why did you outsource to Pakistan so early? I mean, a six figure enterprise continues to be manageable with identical to a couple of individuals, proper?
Omer: Sure. At the moment I was working full time. So it was not straightforward for me to do e-commerce as well as do my job. So I needed to delegate to someone who might principally do all the product analysis standards, as a result of it was taking plenty of time. So I used to be not ready to take a position that time. I imply, I was good studying stuff and then delegating stuff to my VA. So that’s why early in the race[ph] once I began promoting I started delegating, and that’s how we came up with that group.
Steve: I see. So in Pakistan, these are just your folks who’re helping you out with the enterprise. And it simply — you just sort of stumbled upon UrTasker or principally.
Omer: Yeah, so UrTasker is principally a household enterprise as nicely.
Steve: Fascinating okay.
Omer: Yes, yes. So we’re three co-founders, three brothers, one in Pakistan, two right here in US. So we introduced our youthful brother who helps us, he’s the director of operation, he’s doing great job. So it began inside the household. And now we have now a household of 200 individuals.
Steve: Oh, wow. Okay cool. And so when did you determine to only shut down the e-commerce business and just concentrate on the outsourcing part?
Omer: In early 2016, the place individuals are demanding lots of where we will allocate time to train individuals fairly than simply give attention to our Amazon account. So we stopped promoting and in addition it’s not curiosity of the sellers because if we maintain promoting that and it’s a conflict of curiosity, I might say.
Steve: If there’s an overlap of product, I might say.
Steve: Okay. All right, so I imply, you’ve been doing this for quite some time now. What would you say are a few of the commonest tasks that you simply consider that everybody ought to be outsourcing with their enterprise? And I understand you do more than Amazon, proper? You also do PPC advertising, you additionally do Shopify retailer outsourcing and that type of factor. Is that right?
Omer: Sure. So we began delegating very primary tasks, like we have been doing Amazon wholesale, retail arbitrage. And so principally, we began with the itemizing creation. Then once I discovered Amazon PPC, I delegated that to PPC. So we have been growing our staff. And one of many primary concepts behind UrTasker is that we all the time vet the talent set of our VAs. So if I’m not snug — I was not snug two years ago once we have been doing PPC, but now I’m snug. They will handle PPC as a result of they have this data and expertise as properly managing a number of accounts. So I might say every little thing which has to do e-commerce, each time I speak to somebody I stated, aside from making your espresso in your room, we might do the whole lot like buyer help, listing.
Like the opposite day, I heard a narrative which I want to share. One in every of my guys reach out to me, and he stated numerous time once I was at Sellers Summit, they stated, a couple of individuals have been asking me how do you do inventory management? So one of the managers shared a narrative that we have been doing, we have been filing case in Amazon for missing inventory they usually principally helped the shopper to recuperate around $5,000 which is superb. We’re doing that job, which in all probability might take numerous time like researching, and doing knowledge filters on Excel and getting all the info and then submitting instances. So these type of duties. So I mean something which has to do with Amazon, aside from delivery your product could be delegated.
Steve: Nicely, okay, so in case you take a look at your shopper base proper now, what would you say is — I would like you to only give me like a prioritized record. So let’s say I’m a seven figure amazon vendor, and I want to offload some stuff, what are a number of the low hanging fruit things that everybody you consider ought to be outsourcing right now?
Omer: Properly, it depends upon the business model. Let’s say, in case you’re personal label, and also you’re operating enterprise on personal label, and I feel the main part is itemizing optimization and PPC management. That takes plenty of time because you’re getting knowledge from your PPC, you’re downloading studies, now you need to get the info and put into your listing whatever you discover. Initially, you need to do optimize your listing based mostly on greatest photographs based mostly on Amazon normal, it’s a must to examine your title, bullets, backend keywords, description to make it engaging to whoever comes to your product itemizing. Then it’s a must to come within the second half is like once you start operating PPC, now you’re getting very helpful in info you’ll want to input.
A whole lot of what I have seen the past two years, a lot of people miss that chance, they’re so busy of their everyday tasks that they don’t focus. I imply, how I see like lots of people are focusing on listing optimization and as you will have seen since 2015, Amazon is changing a variety of things. Back in the days for those who keep in mind, you have been allowed to have 500 characters in the backend. Now, they only permit you do 55. So a lot of people don’t know these basic items. So the VA shouldn’t only be doing no matter you assign, but in addition researching no matter is occurring Amazon or eBay or Shopify, simply to convey the newest stuff in your plate, so that you determine what to do and what to not do.
Steve: Okay. And so, when it comes to the listing itself although, there’s loads of elements of that, that have to be offered to the VA, right, like product photographs and all that. Is there any disconnect then with the message you need to give across? And I don’t know, for my listings for example, I might are likely to need to attempt to handle those myself relatively than somebody who does not know anything concerning the product to handle the listing, proper? How do you rationalize that?
Omer: I imply, the very very first thing which I inform everyone every time they arrive to get our providers or inquire about our providers, I say that the very first thing it’s essential ask your self is, are you following Amazon normal? Okay. I mean, titles are you placing — are you utilizing the complete area obtainable? With regards to bullets, are you placing related keywords there? Description, is your description engaging that folks can make choice based mostly on that? Are your photographs optimized? I mean, again within the days, there was only like individuals used to concentrate on the primary image, now you have got way of life photographs, and based mostly in your product class you’ll want to optimize that so it may well convert properly.
Steve: However are those pictures, those aren’t one thing that a VA can handle; it’s a must to take your personal pictures?
Omer: Yes, VA can principally, I mean, you must provide primary pictures. After which a VA may also recommend you, in case your VA is on superior degree, that when you’re taking photographs, it’s worthwhile to hold this factor in thoughts when it comes to way of life pictures, these are the things which I want as a VA from product. So it makes your job a lot simpler if you’re taking photographs of your product.
Steve: Positive. Okay. So I assume the actual question I’m making an attempt to get at is what is one of the simplest ways to work with the VA, right? Principally, you’re contracting your work out to somebody who knows nothing about your enterprise. What are a few of the greatest practices with working with the VA?
Omer: Positive. I mean, one of the idea which we’re making an attempt to implement at UrTasker principally is we need to provide or some other agency, it’s principally offers similar providers which fortune 500 corporations get. I mean, obviously, these are small sellers, they don’t have like, in all probability they don’t have company expertise. But there are a few things which they need to remember each time they’re working with the VA or any agency or freelancer. I mean, the very first thing is you must be patient, it is advisable to spend some time to know your VA, because you’re working with a human being. So you have to construct a robust sense of mutual understanding. That’s the very first thing, because that guy is working as your employee, so you have to be affected person, study them.
The second thing is that it is advisable be sure, and that’s essential, each time individuals come to us, they usually stated, nicely, you stated that your VA is educated and we might begin working from day one. And I stated, properly, that’s true. But what it is advisable to do is you want to be sure that your VA understands what you are promoting process, okay? So everyone has a special method of doing things. So you have to show them what and how, okay, so it will principally remove roadblocks and downtime. So you could spend some time to ensure how your small business course of works, it is documented, it’s great. If it’s not, document that and make sure your VA understands your enterprise process. And don’t start from day one. Clearly, everyone needs to utilize their VAs from day one, but spend some time educating them or helping them to study your enterprise course of. That’s the second factor.
Steve: What does a sensible onboarding process seems to be like? So let’s say I approached you guys, and I stated, hey, I want a VA. What’s the onboarding course of appear to be?
Omer: Properly, onboarding course of is principally — I imply, in the event you ask about your process, and clearly we do account audit first, okay, that’s the very first thing just to understand how you’re doing, what you’re missing. It’s principally give us the scope of the work. And then we take the duty which you need to delegate, and we make it an entire scope of labor which must be achieved. But onboarding course of, I might say, let’s say, I mean, it will depend on the supply of the VA or the talent set you’re on the lookout for. However once you begin, it is advisable to a minimum of for 2 weeks, you must have continuous conferences, spend some time.
So I don’t know if I answered your question. Nevertheless it is determined by the talent set of the VA. If availability how lengthy it — however normally, onboarding would take in all probability two weeks I might say from the day once we do evaluation, and then you need to in all probability spend like one or two weeks, not daily, however perhaps spend daily perhaps 30 minutes, 40 minutes together with your VA to assist her or him to know your enterprise. In order that’s how the standard…
Steve: So that you talked about the talent set of the VA. I perceive like at the least in your firm everyone seems to be educated proper. So is that not an element any extra then?
Omer: I imply they’re educated on totally different ranges. However again, what’s your requirement, what precisely you’re on the lookout for? It’s essential match the talent set of the VA after which the enterprise process. I keep in mind once I used to work in huge for IT consulting firm, they used to spend a lot of time through the challenge implementation for requirement gathering for defining the scope of the word. So that can also be essential in e-commerce world as properly.
Steve: So outdoors of itemizing optimization and let’s say PPC as a result of PPC includes money, I might think about individuals may be slightly bit squeamish about that, what are some other things that folks have been outsourcing?
Omer: I mean, buyer providers and other stuff like principally speaking to your clients, let’s say if they have a problem together with your order that’s another factor. After which stock management, which that takes a number of time as properly, like you’re creating FBA cargo orders no matter, and then you definitely take like number of steps simply to ensure your whole inventory arrives at FBA warehouses, okay. And let’s say if they are doing FBM, then you’ll want to have run the whole system at your personal, whether you’re promoting on a number of channels, so each seller has their very own ways of doing, they have totally different softwares to manage that. So principally, depending on your small business model, inventory management can be one other.
Steve: Can we go into more depth on the inventory administration? So am I utilizing a VA just to ensure all my stuff arrives on time, and then nothing is lost? And will the VA additionally simply contact Amazon for a refund in case things do get misplaced? Like just outsource that entire part? Is that what you’re suggesting?
Omer: Sure, sure. I mean, there are two ways. One is like guide means of submitting instances. Now there are like software program as properly, we are working with a couple of distributors who are principally, they’re using totally different softwares, but at the end of the day, there are nonetheless some guide work which it is advisable to do. Like if you’re pulling up the report, stock report and also you just should filter out some knowledge just to see what exactly you’re in search of, so these sorts of duties needs to be — that can be managed by a VA as nicely.
Steve: Okay. And when it comes to customer service, I know you stated your workforce is in Pakistan for probably the most half, right?
Steve: I assume considered one of my considerations if I simply — off the top of my head if I didn’t know you’d be okay, how is the English of the individuals? And may somebody actually manage a customer support staff because they’re representing your organization, right, and you want everybody to reply appropriately?
Omer: Undoubtedly, undoubtedly. For customer support — I mean, in Pakistan, the second language, I imply, English is obviously a second language, however they, for previous 10 to 15 years, they start educating from grade one. So clearly, the extent is sweet. However should you examine to a US resource, you can’t examine. Clearly, there’s a difference in talent set and all these issues. But what I recommend is whenever you’re working with VA, or you’re going to delegate, I inform folks that it’s essential build your templates. That’s essential.
There could possibly be communication, which is outdoors of these templates which might be handled, however you might want to have your templates, and each enterprise has totally different situations, and it’s worthwhile to construct those templates so your VA can simply use these conditions, situations, and reply to clients, or Amazon utilizing those templates. So that’s one other approach of doing sensible issues. Moderately than yourself, you’re putting yourself principally making use of the same factor time and again.
Steve: Do individuals ever outsource their voice help over to you guys, as a result of I do know you guys do extra than just Amazon?
Omer: Yes. I mean, voice help, not much. I imply, they will call to Amazon, okay or they will speak to their clients as properly, however not much, principally targeted on PPC and listing optimization. And some of our shoppers have their own rep in US which they want to use.
Steve: Okay. And I do know, I’ve heard some tales about this prior to now, however have you ever seen the issues with Amazon sellers allowing freelancers and VAs into their Amazon accounts? And the rationale I convey this up is because I have a buddy who once allowed a VA into his account, and that VA had been performing some suspicious activity with other accounts type of inadvertently and he ended up getting suspended for a quick period.
Omer: Mm-hmm. I imply, that’s an important level. I imply, that’s how — we attempt to handle it on this means. Like we’ve our own workplaces and all the visitors is managed. The very first thing, every time we work with somebody, we’ll tell them, like what is your scope of labor? What exactly you need your VA to do? Okay. And then we advise, okay, we’d like permission using consumer permissions of these stuffs, don’t permit us anything, okay. And we constantly evaluation that after a month or so if let’s say, the VA is just focusing on some tasks and he isn’t approved for other one, we tell the shopper instantly, you have to take back entry for those stuffs. So it’s essential.
I imply, Amazon encourages individuals to provide their employees permission utilizing consumer permissions quite than giving them admin account. So the best way like you might have seen in workplaces, individuals have signs like no smoking, so we’ve signs, posters in our workplaces saying no admin account, okay? Don’t log into any admin account. So there isn’t any admin account, obviously, and everyone who’s beginning, who is thinking about delegating it, they need to ensure that whoever they provide entry, it must be via consumer permission. They usually additionally have to inquire about, let’s say, a freelancer, if she or he has admin account, because they should add that additional layer as properly.
My younger brother, he’s a cyber line Pro local, cybercrime lawyer, and he lately recorded a video as nicely just to teach folks that what they need to do when they are delegating, simply to ensure they don’t seem to be end up giving their account to a freelancer who is principally additionally having his personal account or managing another person’s account via admin access. So you have to be very cautious, be sure. And in addition, one different thing you may do and all of our shopper do with us is sign NDA as properly. So in this means, they’re protected since we are situated within the US. So, we sign NDA with everyone, whoever will get our providers. In order that’s another layer you’ll be able to add to only shield your self.
Steve: So what are a few of the largest points and pitfalls you see with Amazon sellers? What do they run into while outsourcing? Like what are a number of the widespread problems that you simply’ve witnessed?
Omer: I mean, let’s begin with if someone could be very recent and start planning to sell on Amazon. I feel the key mistake which they make is that they rush into their product research, okay, they don’t spend a lot time taking a look at totally different classes and searching into totally different choices, wanting on the market, their rivals, they rush into first product. I imply, that is effective in case you have a lot of money, however let’s say in the event you’re making an attempt to construct your dream, and in case you’re working full time, and you’ve got low finances, so you need to be very cautious when you’re choosing the first product.
The best way we do is now like for the previous one and a half yr we began — we stated okay, you don’t have to hire a VA, we might offer you a small package deal where you would hire someone for a time being who might do product research. So this manner you’re protected, you principally get perhaps 5 or 6 decisions of product research and products, and then you would principally get them organized in like less than 100 gadgets, and launch perhaps four or 5, and clearly one or two goes to work. That ought to be your product fairly than just dashing into the product analysis part, and then ordering hundreds of items and they are just sitting in a warehouse or Amazon.
And that’s how you principally, the dream you’re making an attempt to construct or being an entrepreneur or having your on-line enterprise, it’s principally you just making a mistake right there. That’s for people who find themselves beginning up. So should you’re beginning out, just ensure you spend your time just learning about primary stuff and spend time on product analysis.
Steve: I assume specifically what I was asking is what are a number of the problems or unrealistic expectations that folks have when hiring a VA and what are some widespread mistakes? So for instance, let’s say I get a VA, and I anticipate this VA to have the ability to do every thing right off the bat, and I simply throw every little thing over and anticipate my business to take off. It’s stuff like that, what are some, what are a few of the largest errors that you simply see individuals performing once they’re just coping with VAs for the primary time?
Omer: Positive. I mean, there are two issues. First thing is individuals who principally give every part to their VA, okay, after which they anticipate that this VA is going to work like them in first two months, or one month or two. It’s going to take time. Principally, should you’re making a photocopy of your self, it’s going to take some time to have degree of that VA, if principally, your degree as a VA ought to have your degree, so it’s going to take a while, that’s the first thing, okay? Clearly, it’s a must to evaluate a few of the stops at first, you need to spend a while so that it is advisable have actual expectation. They going to do stuff for you, but as an owner of the business, it’s a must to evaluate their stuff and make sure there are issues which have to be improved next time, you spotlight those on, okay, you do this.
The second thing which I’ve noticed, lots of people, they get their VAs okay, but they don’t know how you can delegate. They still wish to micromanage their VAs. And that takes loads of time. And that creates a variety of frustration on our finish as properly. And we principally, the best way we’ve got structured our enterprise mannequin is each VA has a top quality assurance manager. So every time somebody gets a VA, we offer complimentary high quality assurance supervisor who evaluations the work earlier than it is submitted to a shopper. So the standard assurance supervisor perhaps has like 10 to 15 years beneath him and he makes positive that the quality of labor is delivered.
However on the shopper end, if start doing micromanaging, it’s not going to work. It’s principally you could have – you now you’re managing your VA and then it’s a must to do your work and that creates a number of frustration as nicely. So every time once I speak to somebody they usually stated, we need to hire a VA and I say which are you able to delegate and stated, what do you imply? I say, nicely, did you listed all your tasks you need to do and how you’re going to watch those? And I mean lots of people they say they don’t seem to be ready, or they have not considered that. And I stated; spend some time earlier than doing that. We will educate you in first few weeks that how you could monitor work of your VA or what are some greatest practices, we will educate you.
Because on the finish of the day, what we need to do is we need to unencumber a few of their time, so they might concentrate on technique or necessary a part of their enterprise to grow their enterprise. Let’s say if they are good in product manufacturing or product research, they will give attention to that and all of their everyday duties could be managed by a VA. So these are the 2 issues which we observe that folks have challenge once they try to delegate.
Steve: And specific to UrTasker, you use your whole individuals and VAs. So if I have been to go to you, does that suggest that I could be sharing a VA with different sellers?
Omer: Okay, so let’s say when you’re hiring a full time VA, okay, obviously, that VA is absolutely devoted to you. Or in the event you’re hiring like let’s say, a half VA or 4 hours of VA, clearly that we’ve got to put their hours some other place. But most of our shoppers have devoted VAs they usually love that, because they have somebody who they will attain out day-after-day, at any time limit through the day, they will call them, Skype them, message them in order that they have this back workplace workforce during the whole day. And that’s how individuals have constructed their staff from one VA to love 15 VAs proper now.
Steve: Is there an choice to rent the VA outdoors of you guys like when you like them?
Omer: Outdoors of us, what do you imply by that?
Steve: Which means you simply need them as an worker of us and never of UrTasker, does that make sense?
Omer: Yes, a couple of individuals have introduced that. I imply, I wouldn’t say a few, perhaps one or two. But there’s an choice, they will do this. But clearly, they should pay a certain number of fees.
Steve: Positive. I was just wondering if that was a standard apply. And I’m just sort of curious, since your workforce is in Pakistan, how much wouldn’t it realistically value for me to have a full time VA deal with my Amazon listings and my PPC and my stock administration, that kind of thing?
Omer: I might say that in all probability less than, method less than in the event you hire a full time resource in your office.
Steve: Oh yeah, absolutely. I’m simply making an attempt to get an concept. I don’t know in the event you feel snug just giving me a ballpark?
Omer: Positive. I mean, it is determined by the talent set. We’ve got principally three packages and that ranges from $6 to $15 per hour. So it is dependent upon the scope of the work, what precisely you’re on the lookout for. I mean, lots of people have employed professional degree VA as nicely, as a result of they discovered it very helpful to have someone, there’s only month to month contract, you’re not paying for something. We care for every thing principally, we care for their trainings, we maintain their benefits, we offer — I mean, clearly, we’re providing backups to shoppers every time they go on vacation or something like that.
So we maintain that, we’ve got numerous benefits that we’ll provide them since they work full time employee, so we deal with that, I mean everyone. On prime of that what we do is, which help us so much in past three years, is that we get a shopper suggestions each month. And based mostly on that feedback from our payroll, we give them bonuses. So shopper isn’t paying for that, they are simply paying the fastened amount. However that assist us rather a lot in rising our follow because everyone is interested to make their shopper pleased.
Steve: Positive. Yeah, I’m simply considering behind my mind proper now, I assume a pair things I may be nervous about can be like if that individual decides to go away you, depart UrTasker, the person who’s been assigned me who has intimate information of my enterprise, after which unexpectedly I have to start out throughout with someone new, right? I assume it’s the same whether they’re an worker of my very own.
Omer: What we offer is principally we are saying that, okay, obviously, whoever leaves they have to offer us a two month notice. So, we principally put together the alternative during that time, and obviously, the shopper has to agree, are they need to be proud of that new guy. Let’s say if someone leaves quick discover or regardless of the state of affairs is, we deal with the alternative higher in training. So let’s say if the brand new guy wants two massive coaching, we’re not going to charge to shopper, we’re going to maintain that. So alternative is complimentary as properly.
Steve: Can you give me an concept of what I get for six bucks as opposed to $15 like at the ends of the size?
Omer: Positive. So six bucks is I might say like somebody who has six months or one yr experience, okay, they usually might do like primary knowledge entry. Clearly, they’re educated on Amazon, eBay or Shopify, Walmart, but they might know primary stuff with one yr experience. Then we’ve got specialist and professional and professional is principally lot of people who use for PPC administration, simply focusing on PPC. We work with plenty of businesses as properly, they get these guys. But the center one is the preferred one specialist one the place she or he can manage all of the duties for listing, listing optimization, PPC management, all those things.
Steve: So it feels like realistically for like 10 to $12, you will get somebody to only do itemizing optimization, PPC administration, and all the essential duties I assume that an Amazon seller requires. And then the costliest half can be just specialists which were doing this for a really very long time in the event you need extra specialized help.
Omer: Undoubtedly sure.
Steve: Okay cool. Hey Omer, I additionally needed to offer you a chance to talk a bit of bit about UrTasker and the special supply that you simply’re giving. Earlier than you speak about that, I just needed to only point out that I had — the rationale why I came across Omer in the first place for the listeners out there’s they got here to me they usually stated, hey, we’re prepared to do that free account audit for you. And since I deal with my e-commerce business like a laboratory, I used to be like, positive, why not? Let’s see if they will find anything.
And through this free audit, they found that my group had made a few mistakes on my Amazon listings they usually have been there truly embarrassing errors. I assume someone on my workforce had mistakenly put one thing in the incorrect subject on my Amazon itemizing and as soon as that was rectified, gross sales have gone up close to 30%. And when you might have a whole lot of listings, oftentimes you may lose monitor of some little details and simply using and getting another set of eyeballs in your listings is actually quite helpful. So sorry, Omer, tell them about this, the service and the place they will discover you.
Omer: Positive. I mean, what we provide is — I feel we provide at Sellers Summit as properly and thru people who are coming out of your podcast, it’s a particular supply as properly. Each time we onboard someone or we speak to anybody, the very very first thing we do is account audit, simply to ensure how your account is doing. Principally, it serves two functions. In your aspect, it tells you want, do we actually know Amazon? That’s how we all know one another once I talked to you and you stated, what is UrTasker? I don’t know. I stated; okay let me do an account audit. And we did that and we found a couple of things which are useful to you.
So we do a really detailed account audit. And I’m going to offer by means of this podcast freed from value. We might principally audit your account, and if you need us to give attention to some listing, we might do this as properly, simply to seek out out and it’s great info, no obligation you’re taking it, okay. Should you prefer it, that’s nice. And you possibly can principally use that info to improve your account, or make these modifications. And it exhibits you that what we find out about Amazon. So it’s a free account audit, it takes us two to 3 days to perform. So that is the supply which I’ve.
Steve: Yeah. So only for you guys listening out there, you got nothing to lose. Like I stated, Omer simply got here up to me and stated, hey, let me audit your Amazon listings. And I didn’t assume he was going to seek out something to be trustworthy with you. However he ended up doing it. And it’s truly this PDF report that he sends you which of them is pretty good. So I mean, even in the event you already been promoting on Amazon for a while, it’s value simply getting this account audit, which is free. And since that, they discovered some stuff and I’ve been using UrTasker to do some itemizing optimization and principally simply to inspect my work. Anyhow, so Omer, they will discover you at UrTasker.com, proper?
Steve: Okay. They usually can just ask about this supply they only heard on the podcast.
Omer: Yes, they will ask us via Fb, on our website. Our reps are there so you might find us.
Steve: Awesome. Nicely Omer, I recognize you approaching the present and sharing your knowledge with respect to outsourcing. Thanks rather a lot.
Omer: Thanks so much. And at the finish, I might say that I was on the Sellers Summit and it was great, great summit, and I might tell everyone to go next yr. It was such a fantastic summit. I nonetheless have reminiscences, talked to so many individuals. It was so totally different. It was superb.
Steve: Awesome. And I hope we’ll see you there subsequent yr once more.
Steve: All proper. Take care.
Omer: Take care.
Steve: Hope you loved that episode. Now if you end up overwhelmed together with your e-commerce business, it is sensible to outsource some of these duties overseas. And right now I’ve a full time VA within the Philippines who has worked out nice and I’ve used UrTasker to help replace my Amazon listings as nicely. For more details about this episode, go to Mywifequitherjob.com/episode263.
And once again, I need to thank Privy for sponsoring this episode. Privy is the email seize supplier that I personally use to show visitors into e-mail subscribers. They offer e mail capture, exit intent, and website concentrating on tools to make it tremendous easy as properly. And I like Privy as a result of it’s so highly effective and you may principally trigger custom pop-ups for any parameter that’s intently tied to your e-commerce store. Now if you wish to give it a attempt, it is free. So, head on over to Privy.com/Steve, as soon as once more, that’s P-R-I-V-Y.com/Steve.
I additionally need to thank Klaviyo which is my e-mail advertising platform of selection for e-commerce retailers. You’ll be able to easily put collectively automated flows like an abandoned cart sequence, a post-purchase move, a win-back campaign, principally all these sequences that may make you cash on autopilot. So head on over to Mywifequitherjob.com/Okay-L-A-V-I-Y-O, as soon as again that’s Mywifequitherjob.com/Okay-L-A-V-I-Y-O.
Now I speak about how I exploit these tools on my weblog, and in the event you’re desirous about starting your personal e-commerce store, head on over to mywifequitherjob.com and sign up for my free six-day mini course. Just sort in your e mail and I’ll ship you the course instantly. Thanks for listening.
Outro: Thanks for listening to the My Wife Give up Her Job Podcast the place we’re giving the courage individuals need to start out their very own online enterprise. For extra info, visit Steve’s weblog at www.Mywifequitherjob.com.